Do I need an internet connection to use VetScribe?
Do I need an internet connection to use VetScribe?
You don't need a connection to record your notes, but you’ll need internet for us to upload and process the recording.
Do I need a special microphone to use VetScribe?
Do I need a special microphone to use VetScribe?
Nope! VetScribe uses your phone’s microphone with high accuracy. For best results, hold the phone like you’re talking on speakerphone.
What devices is VetScribe compatible with?
What devices is VetScribe compatible with?
VetScribe is available for all Apple and Android devices (both phones and tablets) with access to either the App Store or Google Play Store. In addition, we also have an extension on the Chrome Web Store. Our web app is available from any device with a browser.
Help, I'm having web browser issues! (VetScribe isn't working in the web app)
Help, I'm having web browser issues! (VetScribe isn't working in the web app)
No worries! Here are a few steps to try:
1. Quit and Reopen: Fully close your web browser (Chrome, Safari, Brave, etc.) and then reopen it. Try accessing VetScribe again. If that doesn’t work…
2. Clear Cache and Cookies: Browsers store temporary data to speed things up, but this can sometimes conflict with websites.
3. Restart Your Computer: If the first two steps don't work, a full restart can refresh your system and resolve browser problems.
Still having trouble? Email us at [email protected] for further assistance.